Refund policy

Last updated: 5 July 2025
This policy applies to purchases made via www.ogieway.com only.
Company Legal Name: Wanderbudd Technologies Pvt. Ltd.

1. Eligibility Window

You can request an exchange, return, or refund within 7 days of the product being delivered. Any request beyond this timeframe will not be accepted.

2. Exchange Policy

We offer one-time exchanges for:

• Wrong size
• Manufacturing defect
• Incorrect product received
  

Exchange Terms:

• Product must be unused, unwashed, and in original packaging (including tags, box, laces, inserts, etc.)
• Exchange is subject to availability
• Style or color swaps are not supported unless due to error
  

📦 We offer FREE reverse pickup for all eligible exchanges.

📩 To initiate: Email care@ogie-way.com with your order ID, reason, and product photos (if applicable).

3. Return & Refund Policy

Returns are accepted in case of:

• Manufacturing defects
• Product damaged in transit
• Incorrect item delivered
  

⚠️ We do not accept returns for size issues; please opt for an exchange instead.

Upon successful inspection, you can choose:

• Full refund to your original payment method
• Store credit for future OGIE-Way purchases
  

Refunds are processed within 7–10 business days post product pickup and quality check.

4. Non-Returnable Items

• Worn, washed, or damaged items
• Products without original tags or packaging
• Limited drops or collectible editions
• Gift cards & accessories
  

5. Cancellation Policy

Orders can be cancelled before they are shipped. Once shipped, cancellations are not possible and the return/exchange policy will apply.

📩 Email us immediately at care@ogie-way.com with your order ID to request cancellation.

6. OGIE-Way's Right to Refuse

Wanderbudd Technologies Pvt. Ltd. reserves the right to reject any return, exchange, or refund request if the product does not meet policy terms.

Need Help?

We’re happy to help you.
📩 care@ogie-way.com
🕐 Mon–Sat, 11 AM – 6 PM IST